Refund policy

To avoid the need for refunds or exchanges, PLEASE read shop listings thoroughly. I work hard to write clear and concise descriptions that contain all the information necessary to avoid confusion and make an informed purchase. Most issues are easily avoided by a thorough read of the item's listing and examination of the photos.

I am aware that because my collections tend to sell out quickly, people are shopping in a rush, but this is why I include as much information as possible in my preview posts on Instagram (@sistersunjewelry). I am always happy to answer questions via IG DM, comments, or email during the preview phase of a collection.

I do not allow returns or exchanges based on wrong size or buyer's remorse. Please know your size and budget and think carefully about your purchase before ordering my jewelry. All listings include sizes and measurements.

If you are truly dissatisfied with your purchase or there was a mistake on my end, please email me and we can discuss the best option. My goal is to satisfy all of my customers, and I'm willing and ready to resolve any issues to the best of my ability.